PRIVACY POLICY

GLOBASE INTERNATIONAL ApS (together, “Globase” “us,” “our” or “we”) make the same firm commitment to privacy for our Web site visitors as for our customers using our web-hosted service. We created this Online Privacy Policy (“Privacy Policy”) to give you confidence as you visit and use the Globase Web site, located at www.globase.com/www.globase.dk (the “Web site”) and to demonstrate our commitment to the protection of your privacy. This Privacy Policy is only applicable to the Web site, and not to any other web sites that you may be able to access from the Web site, each of which may have data collection and use practices and policies that differ materially from this Privacy Policy. By using the Web site, you are agreeing to the terms of the Privacy Policy.

Notification of Privacy Policy Changes

We reserve the right to change the Privacy Policy at any time. If we decide to revise the Privacy Policy, we will post a notice at least thirty days prior to making any material changes. If we make material changes to this policy, we will notify you either here, or by email, or by means of a notice on our home page. Your continued use of the Web site, including use after the posting of any changes to these terms, will be deemed acceptance by you of the Privacy Policy.

For privacy questions related to an email message you may have received from a company using Globase’s technolgy or products, please see the privacy policies for the sender(s) of the email message that you received.

Notice Concerning Children

PLEASE NOTE: We are a professional audience site, and do not direct any of our content specifically at children under 17 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that a Globase Web site visitor is under age 17, we will promptly delete any personal information regarding that visitor.

Privacy Program

Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices. This Website has agreed to notify you of:

  • What personally identifiable information of yours (or third party personally identifiable information) is collected from you through the Web site
  • The organization collecting the information
  • How the information is used
  • With whom the information may be shared
  • What choices are available to you regarding collection, use, and distribution of the information
  • The kinds of security procedures that are in place to protect against the loss, misuse, or alteration of information under Globase’ control
  • How you can correct any inaccuracies in the information

If you have questions or concerns regarding this policy, you should first contact our privacy officer by email at privacy@globase.com.

Globase abides by the principles set forth in the EU framework regarding the collection, use, and retention of. If you have any complaints regarding our compliance with the framework, you should first contact us.

Information Collection Practices

What Basic Information Does Globase Collect?

You can visit the Web site to read information about our company, products, and services without telling us who you are and without revealing any personal information. In operating the Web site, Globase includes optional information request forms such as white paper or webinar request forms, newsletter subscription forms, and general contact request forms that request your name, company, title, phone number, email address, URL, address and other information to help us determine your needs related to our products and solutions and in order for you to download or view documents or other information through the Web site. We use this information to send updates about our company and to contact you if requested or necessary. Depending upon your request, Globase may also ask for additional information, such as how you heard about us. This information is provided by you on a voluntary basis only and is not required by us in order for you to use and enjoy the Web site. Globase uses the information that we collect on the Web site to contact you to further discuss your interest in our company and services, and to send information regarding our company or partners, such as marketing promotions and events. We also use this information to improve the way that we provide our services to our clients, to relay administrative information, and to verify login information. The information is collected and stored in a manner that is appropriate for the nature of the data that we collect, and the need to fulfill your request. Finally, we may forward to our vendors and business partners information that you provide to us, but only so they can provide us services, such as responding to your request to receive information or providing web analytics services to Globase.

Globase Clients

If you are a client of Globase (or work on behalf of a Globase client), through our secure web interface, we also collect your user ID, username and password, and any other information that you provide to us on behalf of the client that you are representing, pursuant to the terms of a license or other agreement between the applicable client and Globase (the “Client Agreement”). You should refer to that Client Agreement in addition to this Privacy Policy with regard to your use of the Globase Web site and Globase’ privacy obligations.

Automatic Collection

Our servers automatically recognize visitors’ IP addresses (the number assigned to computers on the Internet), domain names, the activity of the visitor’s browser when the visitor is viewing the Web site; the site path of visitors; the time visitors come to the Web site and length of visit. No personal information about you is revealed in the process. The Web site may also gather anonymous traffic data that does not personally identify you, but that may be helpful for marketing purposes or for improving the services we offer, and Globase reserves the right to publish such anonymous, aggregate summary information regarding its visitors for promotional purposes.

Globase may use “cookies” and “web beacons” to collect data. A cookie is a small text file containing a random and unique identifier that either Globase, or its third party web analytics providers on behalf of Globase, transfers to your computer’s hard drive through your web browser (unless you set your browser to reject cookies) that enables Globase’ or its third party web analytics provider’s’ systems to recognize your browser. Globase uses cookies to track your movement through the Web site and verify the login status of clients using products or services linked directly within the Globase Web site. Cookies are also used to track point of entry to point of registration for those users participating in our affiliate signup programs or to track and measure the success of a particular marketing campaign. Neither Globase nor its third party web analytics providers store any personally identifiable information in cookies. Web beacons (also known as clear gifs) are typically transparent graphic images (usually 1 pixel x 1 pixel) that are placed on a site and used by Globase and its third party web analytics providers in combination with cookies to help us understand how you interact with the Globase Web site; We use web beacons to measure visitor behavior, to help us improve visitor experience, and to manage site content.

Security and Privacy

Globase’ Web site uses security measures to help protect against the loss, misuse, and alteration of the information under our control. We store the information in a database in a secure environment at our data centers.

Globase takes care to reinforce the importance of our Web site visitors’ security and privacy among our employees. Globase requires unique usernames and passwords that must be entered each time a user logs on to Globase’ client interface. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of all data. The bottom line is that, because our business involves hosting application accounts, data security is paramount. We’re constantly reevaluating and deploying new technologies to enhance our security.

In order to accommodate changes in our business, we may sell or buy companies or assets. In such transactions, visitor information may be one of the transferred assets. In the event assets of Globase are sold in a transaction, our visitor information may be an asset that is reviewed and transferred. Such a transaction will be disclosed per the “Notification of Privacy Policy Changes” guidelines above. Also, as with the data we collect on behalf of our clients, we reserve the right to disclose any data we collect on our Web site if required by law or valid order of a court or other governmental authority or to protect the health and safety of Globase’ employees or the general public.

Globase is not responsible for the privacy practices or the content of any other web sites to which we link. We encourage our visitors to read the privacy statements of each and every web site that they visit.

Updating and Choice/Opt-Out

Visitors who request information on our Web site have the following options for reviewing, modifying and deleting any personally identifiable information that has previously been provided to Globase, as well as updating their profiles and unsubscribing (opting out) to avoid receiving future communications from Globase:

  • Sending an email message to privacy@Globase.com. We’ll reply within 30 days of receiving your request confirming any corrections or updates requested.
  • If you are subscribed to receive newsletter or commercial emails from us, you may send us a request to unsubscribe from receiving such emails at any time by following the unsubscribe instructions within the email or by sending an email message to privacy@Globase.com. We will comply with your unsubscribe request within 10 business days after receipt of such request (or shorter time period, if required by law).

Note that if you wish to unsubscribe from emails sent by our clients (as opposed to emails sent by Globase directly), you will need to follow the unsubscribe or opt-out instructions in such emails. Please be aware that we are not responsible for any behavior of our clients, as long as we provide them only with technical solutions.

Our Clients

Globase provides email and cross-channel marketing solutions to its clients. Our clients use our solutions to send permission-based personalized communications to their prospects and customers. In addition to requiring that our clients comply with applicable laws in their sending of communications, we further require that our clients contractually agree not to send unsolicited commercial email or other messages at all using our platform.

Complaints

Globase will investigate any complaint that a Globase client is sending unsolicited commercial messages. Where the recipient’s permission was obtained online, Globase will require its client to provide Globase with the recipient’s opt-in information, including:

  • the date and time the recipient opted in;
  • the IP address of the machine from which the recipient opted in.

If permission was obtained offline, for example by postal mail or phone, Globase will require its client to provide the written enrollment form or phone script that was used to obtain such permission.
Reports of a client sending unsolicited commercial messages may result in the suspension or termination of the client’s ability to use the Globase solution.

How can you stop a company from sending you more email?

Every Globase client using our solution to send commercial email must include in each message (i) clear instructions on how the recipient can unsubscribe from receiving future messages, and (ii) its physical address. Globase understands that some illegitimate online marketers may use unsubscribe links to verify whether an email address is valid. However, Globase does not allow its clients to send unsolicited commercial messages. Therefore, if you follow the unsubscribe instructions in the email, Globase will work with the client to make sure that you stop receiving messages. If you have difficulty unsubscribing or have any other concerns about the communication practices of a Globase client, please contact abuse@globase.com.

Contacting Us

If you have any questions about this Privacy Policy or this Web site, please contact us directly privacy@globase.com. 
Globase International ApS, Emdrupvej 28B 2100 Copenhagen, Denmark.